Privacy Policy

Tuscan City Society ("we", "our", or "us") operates the App and is committed to safeguarding your personal information. This Privacy Policy describes what data we collect, why we collect it, how we use it, and the choices you have.

1. Information We Collect

We may collect the following categories of information when you use the App:

• Personal Information: name, email address, phone number, apartment or unit details.
• Usage Data: IP address, device information (model, operating system, app version), timestamps, and in-app activity for diagnostics and analytics.
• Optional Data: profile photo, emergency contacts, or other details you voluntarily provide.

Note: If the App requests access to your device features (e.g., camera, photos, notifications, or location), you will be asked to grant permission. You can manage permissions in your device settings at any time.

2. How We Use Your Information

• Provide, operate, and maintain App features and resident services.
• Enable secure communication between residents and society management.
• Send important notices, announcements, and updates related to society operations.
• Improve App performance, reliability, and user experience.
• Respond to support requests and troubleshoot issues.
• Enhance safety and comply with applicable laws and society regulations.

3. Sharing of Information

• We do not sell, rent, or trade your personal information.
• We may share data with authorized society administrators and management staff to deliver services.
• We may use trusted service providers (e.g., hosting, analytics, messaging) under strict confidentiality and data protection obligations.
• We may disclose information when required by law or to protect the rights, safety, and property of residents and the community.

4. Data Security

We implement reasonable technical and organizational measures to protect your data. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

• Access, update, or delete your personal information by contacting us.
• Request a copy of your data, where applicable.
• Withdraw consent for certain processing (which may affect some App features).
• Manage app permissions (e.g., camera, notifications) from your device settings.

6. Third-Party Services

The App may contain links to third-party websites or services. Their privacy practices are governed by their own policies. We encourage you to review those policies before sharing personal information.

7. Children’s Privacy

The App is not intended for children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us so we can take appropriate action.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will post the updated version in the App and revise the Last Updated date at the top of this page.

9. Contact Us

If you have questions about this Privacy Policy or your data, please contact: